What is CreativeSociety?
A meeting point for creatives like you and me.
CreativeSociety’s unique platform lets you showcase your work, browse the latest ideas from all over the world, and connect with other creatives, agencies and organisations.
In short you get:
- a professional portfolio
- inspired by viewing global works
- to connect yourself with international creatives
- the right job or freelancer
This is for starters. We are constantly working to improve existing and come up with new services.
What Features does CreativeSociety offer?

Have a look at our feature overview to see what we came up with.

GET AN ACCOUNT

We offer the following accounts / plans:

1. Personal account / membership - Basic or Premium
2. Corporate account / membership - Premium

Compare the two types of memberships by viewing a comparison of accounts / plans.
Personal account – Basic or Premium

This account is for individuals/creative professionals. So if you want to sign up for an account for your freelance business or just as a regular person or employee (e.g. working in an agency) - go ahead. You will be able to use Premium features, participate in the CreativeSociety network and showcase your work.
Core users of Creative Professional accounts include designers, photographers, art & creative directors and illustrators.

Most of our services you can use for free. To get an idea of how cool our premium-services are, you are able to use them to a limited extent with your basic plan.

The limitations of your personal free plan are:
- You can show only 3 of your projects in your Superfolio (that's your Website without any CreativeSociety branding)
- You cannot use a custom domain name for your superfolio
- The number of projects that you can sync with your facebook-page is limited to 3
- The number of projects that you can view in your mobile portfolio is limited to 3
- You cannot see, who is following you on CreativeSociety
- There is an upload limit of 1 GB

Enough reasons to choose a Premium account, right?
Choose your plan and sign up now!
Corporate account – Premium

Companies who want to enter the CreativeSociety Spotlight should opt for this account that was made especially for them and their needs. The company account is for agency work – work that is eligible to be broadcast on CreativeSociety.

The company account can have several administrators, lets you connect and present your staff members and your clients in your portfolio and will offer advanced job market possibilities to find people to work for you - soon.

So if you are an agency, an industry supplier (sound studios, film production companies etc.) or a promising client (companies spending money in advertising), media corporation (media sales house) – this account is for you.

Choose your plan and sign up now!

Award organizers/Creative Clubs/Organisations are a special subset of CreativeSociety company members: Creative clubs, award-organisers, advertising- and marketing associations, who want to support their clientele through CreativeSociety and supply them with special services, most importantly by tendering and presenting awards through CreativeSociety’s well appreciated award tool.

Choose your plan and sign up now!

BROWSING AND SEARCHING ON CREATIVESOCIETY

What are the categories all about?

When uploading your creative works, you can assign the following categories to them so that visitors can browse within that category. If you feel that a new category should be added please let us know.

If your project is an advertisement:
Film, Radio, Press, Outdoor, Direct, Interactive, Integrated, Mobile

If your project is a design:
Design, Branding, Photography, Illustration, Animation, Multimedia, 3 D
I have troubles playing back video and audio files.

CreativeSociety.com has been optimized for HTML5. If your browser doesn´t support HTML5 yet, CreativeSociety will automatically switch to the fallback-system, which is Adobe® Flash. In that case you will have to have the Flash PlugIn installed - if you don't, our system will direct you automatically to download the latest Flash-player. If then still you have troubles viewing works please contact our support team.
I want to search for a project by name.

Use the search field on the right in the top main-navigation which is displayed all over the site.

Type in the name of the project in the field “Search in projects”. If you enter a search term in the search bar you will find projects which have the search term in the title.
I want to search for a project by name of one of the credits.

If you want to find portfolios of users or companies on CreativeSociety, you need to click on “Members” in the main navigation. Type in the name of the person or company you are searching for in the search-field and press <Enter> or click the "Search" Button.

REPORT ABUSE

I just realized someone has uploaded material that isn’t theirs or has provided wrong information. How am I able to report that?

Below each piece of creative work you will find a “Report abuse” button. You need to be logged in to be able to report abuse.
If you are sure that something is wrong with the information on this project (e.g. somebody is presenting creative works under his name and he is not one of the creatives or agencies which has done the work), please click this button and provide some useful information.
Our editorial department will be informed and check the authenticity and the origin of the creative work.
Somebody uploaded a project without my permission. I want it deleted, what can I do?

As a basic principle, everybody can upload creative projects, as long as they state the creator and every person, that has contributed to a particular project.

If you are the creator (the intellectual property owner):
If whoever uploaded the project has indicated you as the creator you will find the project in your portfolio. Please login to your account, seek the project and delete it.That way the whole project will completety disappear from CreativeSociety. If you haven't registered with CreativeSociety yet and hence cannot access / edit your portfolio, please contact our support team.

If you have been credited (indicated as somebody who has contributed to that project):
If you have been added as a credit to that project the project will show up in your portfolio. If you do not want that project to be connected to your name and portfolio, you can delete it from your portfolio by clicking “Remove my credits”. That way the project will still be online, but you won't be connected to it any longer.

If everything else fails, please click the “Report abuse” button, as mentioned above, to contact our support team.

SIGNUP, REGISTRATION AND YOUR ACCOUNT

How do I sign up?

Signing up is easy. It only takes 5 minutes:
Click the “Signup” button in the top navigation bar or right here to start signing up. Choose your account (personal or corporate) and plan in step1, enter your credentials in step2, enter basic and business information in step 3 and 4 – then start uploading your precious projects.
Why is the registration form prefilled with my facebook-data?

To save you time, the registration form has been prefilled using your facebook profile information, if you are logged in to Facebook while registering with CreativeSociety. If you do not want to use your facebook-data, please click the “X” next to your name. Then the form will be cleared of your Facebook info and you’re free to fill in other credentials. Just fill out the form and click the „Register“ button.
What kind of accounts are available, which one’s for me?

It depends if you want to use a personal account (for creative professionals) or a corporate account (for companies or organisations, available only with Premium Membership). To find your account and plan please visit our account overview page.
What if I forgot my password?

Click the “Login” button in the navigation bar. Underneath the password-field you will find the “Forgot your password?“-Link. Alternatively you may click here.
How much does it cost to register or upload a project?

The registration for personal accounts to become a member of CreativeSociety and use our basic features is free.
If you want to make use of our breathtaking premium features you need to upgrade to a premium account.

See our features and accounts/plans
How do I upgrade my basic account to a premium membership?

Login, go to your dashboard, locate your personal or corporate account and click “Go premium”.
How do I downgrade my premium membership to a basic account?

Login, go to your dashboard, click “Accounts & Plans ” in the navigation and choose “My Premium Account”. There you can select to Cancel your Premium Membership and downgrade your membership to basic. You will be able to use your Premium Features till the end of the already paid period (can be monthly or yearly)
How can I change my personal account into a corporate account and viceversa?

Sorry, that’s not possible at the moment.

If you have a personal account you can register a company account in addition to your personal account.
Login, go to your dashboard, click “Accounts & Plans ” and click “Create a corporate portfolio”.
How can I register a corporate account, when I have already registered a personal account?

Go to your dashboard, click „My Acount Settings“ and click „Create a corporate portfolio“.
What are my benefits of a premium membership?
Personal Premium Membership:
- Create a Superfolio: your own website
- Use your custom domain name for your superfolio
- Sync unlimited number of creative works to your facebook page
- Find out who is interested in you by viewing your followers
- Keep your portfolio adfree
Find more detailed information about our features and accounts/plans.

Corporate Premium Membership:
- Present your team
- Present your clients
- Manage applications (soon)
Find more detailed information about our features and accounts/plans.

Organisations Premium Membership:
- Present and promote you award
- Contact us to get an offering to use CreativeSociety´s well tested customized entry- and voting-tool for your award
Can I test premium services before changing to a paid plan?

Yes. Of course.
You can try our premium features for free (but with certain limitations) with your basic account.
If you decide to go premium – we bill monthly. You can cancel your Premium Membership anytime.
I did not receive the confirmation e-mail.

Check your spam-folder, the e-mail might have gone there.
If not, please check the security settings of your (company´s) fire wall.
If all that does not work: Resend the activation e-mail or contact us at support@creativesociety.com - we will attend to it directly.

PLANS & BILLING

What payment plans are available?

Take a look on the available plans in the account overview.
Are there any long-term contracts?

No, we offer flexible memberships for personal and corporate accounts if you are paying monthly by credit card. This means that you can cancel your premium membership monthly.

If you pay by bank-transaction, we kindly ask you to pay for 12 months up front and you will not be able to cancel before the end of the 12 month period.
What payment methods are available?

You are able to pay by credit card (Visa, Mastercard, Diners Club). If none of these options work for you, you can contact us at support@creativesociety.com and we’ll send you an invoice and your are welcome to pay by bank transaction. Please note that in this case you can only buy 12 months memberships.
What if I don’t have a credit card?

If you do not have a credit card, you can drop us an email at support@creativesociety.com . we’ll send you an invoice and your are welcome to pay by bank transaction. Please note that in this case you can only buy 12 months memberships.
How do I change/update my billing information?

Log in, go to your dashboard and click on “My Billing Information”. There you can update the invoicing details for future invoices.
Do I get a receipt / an invoice for my accounting department? How can I view past payment receipts / invoices

Yes, you do. You will find your receipts in your dashboard in „Accounts&Plans > My invoices“.
What about the VAT on my invoice, can you give it to me without tax (I am a business).
Yes, we can. If you provide us with your valid VAT number when you order the premium membership, you will be charged without VAT. You can enter your VAT details in “Accounts&Plans > Billing information”
- If you are from Austria we will have to charge 20% VAT
- If you are from any other EU member state and enter a valid VAT-Identification number, we'll give it to you without VAT
- If you are from Switzerland or Luxemburg and enter a valid VAT-Identification number, we'll give it to you without VAT
- If you are from outside the european union, we'll have to charge 20% VAT

PORTFOLIO, SUPERFOLIO, DASHBOARD

What’s the difference between my Portfolio and my Dashboard?

A portfolio is the public view of your profile (your personal information) and portfolio (your works).
Your dashboard is your personal view of your portfolio, where you can administrate your account, upload and edit work etc.

Pic: A sample Personal Portfolio

Pic: A sample Company Portfolio

Pic: A sample Dashboard
What is a Superfolio?

The Superfolio is a special presentation of your portfolio which you can customize and use as your personal website without any CreativeSociety branding on it. Whether you use the link to your Superfolio in your e-mail signature, on your business cards or in your social activities, the people who are going to view your Superfolio, will be impressed.

Even basic users can view a forecast of their Superfolio - 3 projects will be displayed for free. If you want to display all your uploaded projects in your Superfolio, you have to upgrade your account to a premium membership.
How can I like or comment a project or add it to my favorites?

You need to be logged in to like a project - simply click the "Like" button in the project-view.
Things you like are stored in your dashboard and that way replace and serve as "favorites".
Posting comments is not possible for now, but will be soon. Login now.
Who can view my Portfolio and what information is on there?

Everybody visiting CreativeSociety is able to view your portfolio. Visitors do not have to be logged in to see the beauty of your projects.
How can I get rid of projects in my portfolio?

If you are named as the creator (= intellectual property owner)
Simply go to "Edit projects" and click "delete".

If you are named as a credit (= you have worked on this project for somebody else)
You can delete your name from the credits of the project that is being displayed in your portfolio. Go to your dashboard, click “Edit My Portfolio”. To remove your name from the credits click “Remove my credits” and confirm. Your name is deleted from the credits.
The project is no longer assigned to you and will not be displayed in your portfolio anymore, but still be in the portfolios of the other credited persons and also in CreativeSociety´s gallery, but without your name in the credits.

If you want to delete the whole project from CreativeSociety, simply click "delete" if you are the creator or click "report abuse".
How many creative works am I able to upload in my portfolio?

As a basic user you can create your multimedia portfolio on CreativeSociety with 1 GB of Upload space.

Having a personal premium account you have 10 GB total space and having a corporate premium account you have 100 GB total space to upload your work.
How can I embed creative works from CreativeSociety on to other platforms?

It´s quite easy. Just copy the embed code by clicking „Embed“ which is next to the creative work and paste the code wherever you want.
How does the crediting system work?

When uploading a project, an important attribute is the actual creator of the work.

Option 1: When you upload your own work, just leave the setting as is. The project will automatically show up in your portfolio.
Option 2: If you have only contributed to a project, state the creator here. Please start typing the company name and see if the company is already registered and its name comes up in the autocomplete-box. This could be the case, if you are a freelancer or an employee, for example. Simply state the agency you were working for. The project will automatically show up in the portfolio of the corresponding agency.

Works shall only be displayed in the portfolios of the persons who have been working on that project. Therefore you need to add yourself as a credit to that project as well. If there is no existing user the system will automatically create a portfolio which can be claimed by the particular agency or person. If you don´t want to display that piece of work in your portfolio, you can delete it from your portfolio.

For all of you former xipax-members:
Works will not be displayed in the portfolio of the person who "just" uploaded the work, unless she/he is named in the credits.
So if you uploaded work for somebody else, you can still find those projects in „uploads“ in your dashboard if you want to edit them.
How can I claim an already created portfolio for me or my company?

You can claim the portfolio by clicking the button „Your company? Claim it?“ in the corporate profile or by clicking "Is this your portfolio? Claim it!“ in the personal portfolio. We will check if you are the legal owner of that portfolio and send log in data to you.
Where are the works I uploaded? How can I display them in my portfolio?

Works which have been uploaded by you, are displayed in the CreativeSociety gallery and in your Dashboard in „Uploads“ in „All My Uploads“. If you want them displayed in your portfolio, you need to add yourself in the credits.
How can I customize my Superfolio?

You can customize your Superfolio by navigating to your dashboard and choosing „My superfolio“.On top of your Superfolio, you will see the settings-bar where you can easily customize your Superfolio.

CUSTOM DOMAIN NAME

How can I assign my own Domain to my superfolio?

This is a premium feature.

You can customize your Superfolio by clicking in your dashboard in „My portfolio“, „View My Superfolio“. On top of your Superfolio, you will see the navigation where you can easily customize your Superfolio and in „Settings“, „Url Settings“ you will find a link which will provide all needed information.

MULTI-PLATFORM OUTPUT

How can I sync my CreativeSociety-Portfolio with my Facebook Page?

Easily sync your CreativeSociety portfolio with your facebook page.

Just use the CreativeSociety app to display your portfolio on your facebook page.

Simply complete the following steps:

1) Log in to facebook.

2) Go to the CreativeSociety app-page: http://www.facebook.com/apps/application.php?id=124110697664342

3) Click "Add to My Page" in the NAVIGATION ON THE LEFT.

4) Select the page you want to enrich with your portfolio in the pop-up.

5) Browse to your facebook-page and click the newly created tab "Creative Work".

6) If you are not logged in on CreativeSociety with your facebook id, enter your CreativeSociety log in data.

7) If you have more than one account on CreativeSociety you can choose what works to show on your facebook page - the works of your personal or your corporate account.

8) Choose an account and click "Submit".

9) Click submit, reload page. Your portfolio is now available on your facebook-page.
How can I view my CreativeSociety-Portfolio on mobile devices?

Due to it's spicy mix of HTML5 and Flash, all files / ads / videos / audios will work on mobile and apple devices as well.
There is a mobile version of the CreativeSociety website in general and your portfolio with its projects specifically.

There are 2 ways to navigate to the precious mobile portfolio of yours:

- Go to creativesociety.com/mobile/ and search for your portfolio there
- Login, visit your Dashboard and choose "View my mobile Portfolio". You will find the link to your mobile portfolio there. It typically looks something like: creativesociety.com/mobile/firstname-lastname

UPLOADING CAMPAIGNS AND ARTWORKS

What´s the difference between a project and a file?

A project consist of one or more files (items).
e.g. a campaign can consist of more than one ad.
e.g. a design project can consist of multiple design pieces
e.g. a photo shooting can consist of more than one photo
What’s the difference between an advertisement and a design?

An ad campaign is usually done by an advertising agency. It is an advertisement, in most cases showing the brand logo, a claim - you name the rest.

A design is usually a graphic design, an illustration, a photo or anything else that may be a (substantial) part of an ad.
Am I allowed to upload any design file?

If you are the owner of the rights or you have the permission to publish it: Yes.
In to what media-category should I upload my advertisement - projects?

FILM: TV & cinema advertising

RADIO: Radio advertising

PRESS: Magazine advertising, newspaper advertising & inserts

OUTDOOR: Billboard, poster & ambient advertising

DIRECT: Direct marketing

INTERACTIVE: Website & Microsite, online advertising, viral advertising

INTEGRATED: Integrated campaigns, consisting of ads in different Media-Groups

MOBILE: Mobile campaigns
In to what media - category should I upload my designs?

DESIGN: Graphic design, digital design, package design, product design, editorial, books

BRANDING: Corporate identity

PHOTOGRAPHY

ILLUSTRATION

ANIMATION

MULTIMEDIA: Video, sound, music

3 D
What input file formats does CreativeSociety support?

Audio formats

'.wav', '.ogg', '.flac', '.mp3', '.aac', '.aif', '.iff', '.mid', '.mpa', '.ra', '.wma'

Image formats

'.eps', '.pdf', '.ps', '.tiff', '.jpg', '.jpeg', '.gif', '.png', '.psd', '.svg'

Video formats

We support over a hundred video codecs, covering 99.9% of video codecs for most of our customers. It’s actually instructive to look at our unsupported codec list, because we pretty much support everything else.
Incompatible Video Codecs

Apple Intermediate 2. HDV 720p60 3. ProRes 4444 Go2Meeting3 (G2M3)

Compatible Video Codecs

3ivx, 4X Movie, Alaris VideoGramPiX, Alparysoft lossless codec, American Laser Games MM Video, AMV Video, Apple QuickDraw, ASUS V1, ASUS V2, ATI VCR-2, ATI VCR1, Auravision AURA, Auravision Aura 2, Autodesk Animator Flic video, Autodesk RLE, Avid Meridien Uncompressed, AVImszh, AVIzlib, AVS (Audio Video Standard) video, Beam Software VB, Bethesda VID video, Bink video, Blackmagic 10-bit, Broadway MPEG Capture Codec, Brooktree 411 codec, Brute Force & Ignorance, CamStudio, Camtasia Screen Codec, Canopus HQ Codec, Canopus Lossless Codec, CD Graphics video, Chinese AVS video (AVS1-P2, JiZhun profile), Cinepak, Cirrus Logic AccuPak, Creative Labs Video Blaster Webcam, Creative YUV (CYUV), Delphine Software International CIN video, Deluxe Paint Animation, DivX ;-) (MPEG-4), DNxHD (VC3), DV (Digital Video), Feeble Files/ScummVM DXA, FFmpeg video codec #1, Flash Screen Video, Flash Video (FLV) / Sorenson Spark / Sorenson H.263, Forward Uncompressed Video Codec, fox motion video, FRAPS: Realtime Video Capture, GeoVision Advanced MPEG-4, GoToMeeting codec, H.261, H.263, H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10, HuffYUV, I263, IBM Ultimotion, IBM UltiMotion, id Quake II CIN video, id RoQ video, IFF ByteRun1, IFF ILBM, Independent JPEG Group’s codec, Infinite Video PSI_V, Intel Indeo 2, Intel Indeo 3, Intel Indeo 4.1, Intel Indeo 5, Interplay C93, Interplay MVE video, Karl Morton’s video codec, Kega Game Video, kensington webcam, Lagarith Lossless Video Codec, LCL (LossLess Codec Library) MSZH, Lead CMW wavelet 2.0, LOCO, LZO compressed, Microsoft RLE, Microsoft Video 1, Midivid 3, Mimic, Miro VideoXL, MJPEG (Motion JPEG), Motion Pixels video, Motion Wavelets, Moyea Flash to Video Converter, MPEG-1 video, MPEG-2 video, MPEG-4 part 2, MPEG-4 part 2 (Microsoft variants 1-3), MPEG-PES, MSS2, MSU Screen Capture Lossless Codec, Nintendo Gamecube THP video, nokia eti camcorder eyecon, NuppelVideo/RTJPEG, On2 VP3, On2 VP4, On2 VP5, On2 VP6, On2 VP6A (with alpha channel), On2 VP7, Power VideoWorks video, ProRes 422, Psygnosis YOP Video, Q-team QPEG, QPEG, QuickTime 8BPS video, QuickTime Animation (RLE) video, QuickTime Graphics (SMC), QuickTime video (RPZA), RealVideo 1.0, RealVideo 2.0, RealVideo 3.0, RealVideo 4.0, RL2 video, Sierra VMD video, sif1 alpha4, Smacker video, SMPTE VC-1, SMV2, Snow, SoftMedia ViVD V2 codec, Sony Digital Video (DV), Sony PlayStation MDEC (Motion DECoder), Sorenson Vector Quantizer 1 / Sorenson Video 1 / SVQ1, Sorenson Vector Quantizer 3 / Sorenson Video 3 / SVQ3, SP4x, SP5x, Streambox ACT-L2, SVQ3, Telegeny VDTZ, Theora, Tiertex Limited SEQ video, TrueMotion 1.0, TrueMotion 2.0, UCOD-ClearVideo, VDOWave 3 advanced codec, VDOWave codec, Verint Video Manager, Vianet Lsvx Video, VMware Screen Codec / VMware Video, VP8, VQA (Vector Quantized Animation) video, VSS Codec Light, VSS Wavelet Video Codec, WebTrain Communication lossless screen recorder, wincam screen capture codec, Windows Media Screen Codec 2, Windows Media Video, Windows Media Video (VC-1) Advanced Profile, Windows Media Video 7, Windows Media Video 8, Windows Media Video 9, Windows Media Video Adv, Windows Screen Video, Winnov Videum winx codec, Winnov Videum wnv1 codec, Winnov WNV1, WorldConnect Wavelet Video, XAN Video, xfire video, xiricam Veo PC Camera, Xvid (MPEG-4), YUV, zdsoft screen recorder, Zip Motion Blocks Video
What is the upload file size limit?

We recommend a file size of 5-10 MB as it will be good quality and quick. The maximum file size is 1 GB.
How long does it take to upload my file?

It depends on the size of the file, but it should be uploaded within 5 minutes depending on your bandwith.
How long does it take my project to be published?

Your project will be published immediately after uploading the file. If it’s a video it may take some time for encoding.
Am I able to upload more than one file within a project?

Yes, it is possible to upload more than one file within a project. Select all files you want to upload at once or upload the next one after uploading the first file. For a print-campaign e.g., we recommend to upload all print-ads in one campaign, so the users will see the whole campaign at a glance. We also recommend this for all other media-groups.
Is it possible to upload a video, an image and an audio-file in one integrated campaign?

Yes, that's where it belongs. It would be good for the exposure of your project, if you upload those ads in the media-group "Integrated" as well as in the appropriate media-groups, so users have more than one way to find it.
How do I edit or delete a project?

Click in your portfolio in “(Edit) my projects”. Simply edit and delete projects which are displayed in your portfolio.
How can I embed creative works from CreativeSociety.com on other platforms?

It´s quite easy. Just copy the embed code by clicking „Embed“ which is below the creative work and paste the code to the website of your choosing.
What happens with the original data I upload?

The files will be encoded to make it viewable on all channels and optimze files size. The original files will be archived on our servers. You can not access original files, yet.

FOLLOWING & NETWORKING

What News will be placed in my Activity Feed?
- Someone you are following is uploading a project.
- Someone you are following likes a campaign.
- Someone you are following has changed his business information.
- Someone you are following was added as a credit for a campaign.
- Someone you are following was added as a staff member in a company.
- Someone you are following is following another user.
The system will notify you, when...
- You were added as a credit for a campaign.
- A user is following you (PREMIUM).
- A new invoice was created.

EVENTS & AWARDS

How can I use the entry- and voting tool?

The entry- and voting tool is only available for corporate premium members upon request and additional costs. CreativeSociety supports your organization to do the “Call For Entries Process“ online through our well tested online entry system.

Contact us to get an offering to use CreativeSociety´s well tested customized entry- and voting-tool for your award. You need to send us all the information we need for the setup and we also will do the setup for the judging tool. We are working for national and international award organisers, such as ADC*Europe, ADC Estonia, Direct Marketing Association Austria etc., yet.

ADVERTISING

I want to advertise with CreativeSociety, what’s possible?

Get your message out to the members of CreativeSociety.
Our sales team is happy to talk to you about advertisement on CreativeSociety. Whether you would like to see your banner on CreativeSociety.com, would like to sponsor a media-group or do a special placement on CreativeSociety feel free to contact our sales team.

SUPPORT

Support
For quick help, check out our FAQs (see above). A lot of the answers you're looking for may already be there. If you're still lost, please send an e-mail to our support team.

Our business hours are 9AM-5PM Central European Time. We respond within the same business day. If we get your message after hours, we'll get right back to you the next business day.

Support e-mail Tips:
- Be as specific as possible
- Keep it short
- Try to focus on one issue
- Supply some context. What were you doing before this issue occurred?

Help & Documentation

ABOUT CREATIVESOCIETY

GET AN ACCOUNT

BROWSING AND SEARCHING ON CREATIVESOCIETY

REPORT ABUSE

SIGNUP, REGISTRATION AND YOUR ACCOUNT

PLANS & BILLING

PORTFOLIO, SUPERFOLIO, DASHBOARD

CUSTOM DOMAIN NAME

MULTI-PLATTFORM OUTPUT

UPLOADING CAMPAIGNS AND ARTWORKS

FOLLOWING & NETWORKING

EVENTS & AWARDS

ADVERTISING

SUPPORT

ABOUT CREATIVESOCIETY

What is CreativeSociety?

What Features does CreativeSociety offer?

GET AN ACCOUNT

We offer the following accounts / plans:

Personal account – Basic or Premium

Corporate account – Premium

BROWSING AND SEARCHING ON CREATIVESOCIETY

What are the categories all about?

I have troubles playing back video and audio files.

I want to search for a project by name.

I want to search for a project by name of one of the credits.

REPORT ABUSE

I just realized someone has uploaded material that isn’t theirs or has provided wrong information. How am I able to report that?

Somebody uploaded a project without my permission. I want it deleted, what can I do?

SIGNUP, REGISTRATION AND YOUR ACCOUNT

How do I sign up?

Why is the registration form prefilled with my facebook-data?

What kind of accounts are available, which one’s for me?

What if I forgot my password?

How much does it cost to register or upload a project?

How do I upgrade my basic account to a premium membership?

How do I downgrade my premium membership to a basic account?

How can I change my personal account into a corporate account and viceversa?

How can I register a corporate account, when I have already registered a personal account?

What are my benefits of a premium membership?

Can I test premium services before changing to a paid plan?

I did not receive the confirmation e-mail.

PLANS & BILLING

What payment plans are available?

Are there any long-term contracts?

What payment methods are available?

What if I don’t have a credit card?

How do I change/update my billing information?

Do I get a receipt / an invoice for my accounting department? How can I view past payment receipts / invoices

What about the VAT on my invoice, can you give it to me without tax (I am a business).

PORTFOLIO, SUPERFOLIO, DASHBOARD

What’s the difference between my Portfolio and my Dashboard?

What is a Superfolio?

How can I like or comment a project or add it to my favorites?

Who can view my Portfolio and what information is on there?

How can I get rid of projects in my portfolio?

How many creative works am I able to upload in my portfolio?

How can I embed creative works from CreativeSociety on to other platforms?

How does the crediting system work?

How can I claim an already created portfolio for me or my company?

Where are the works I uploaded? How can I display them in my portfolio?

How can I customize my Superfolio?

CUSTOM DOMAIN NAME

How can I assign my own Domain to my superfolio?

MULTI-PLATFORM OUTPUT

How can I sync my CreativeSociety-Portfolio with my Facebook Page?

How can I view my CreativeSociety-Portfolio on mobile devices?

UPLOADING CAMPAIGNS AND ARTWORKS

What´s the difference between a project and a file?

What’s the difference between an advertisement and a design?

Am I allowed to upload any design file?

In to what media-category should I upload my advertisement - projects?

In to what media - category should I upload my designs?

What input file formats does CreativeSociety support?

What is the upload file size limit?

How long does it take to upload my file?

How long does it take my project to be published?

Am I able to upload more than one file within a project?

Is it possible to upload a video, an image and an audio-file in one integrated campaign?